Set a dashboard as home for all users

[Bharath38]

We would like to default a dashboard to all users when they login.

I have followed the doc to set Dashboard as preference for all users and other preference to open specific dashboard when they login. 

https://docs.servicenow.com/bundle/sandiego-now-intelligence/page/use/dashboards/task/set-dashboards-as-home-for-all-users.html#set-dashboards-as-home-for-all-users

However it doesn't work if user has already a preference set, can we not force every user to open a default dashboard when they login, is the doc valid only for users who don't have dashboard preference set ?

Any thoughts ?

Thank you

[Afsar Hussain]

Hi,

Try the below steps:

Step1: Click on settings icon on the top right

Step2: Select Dashboards as home 

See the attached screenshot.

[Yousaf]

Hi Bharat,

Check this link please,

How to make Dashboards the default landing page for all users

Mark Correct or helpful if it helps.

[Mark Manders]

The user preference will overwrite the default dashboard (which it should, since I think you need your servicedesk agents look at different data than you cmdb admins).

If you really want to achieve this, you could create a scheduled job removing all user preferences related to the dashboard, so they always start the day on the same dashboard.

If my answer helped you in any way, please then mark it as helpful.

Mark

[Bharath38]

Yeah I think of only solution is to delete user preferences using a scheduled job. Thanks for the reply Mark.