Syncing Manager from Azure AD

sordid
Kilo Contributor

‎02-13-2017 11:45 PM

We have Azure AD and have provisioned ServiceNow through the Azure portal.   We're in the middle of syncing all our attributes into ServiceNow (so syncing is working), but we can't find a way to import any user's manager, it doesn't seem to be an attribute.

Anyone done this before? Thanks!

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7 REPLIES 7

muhammadusama
Kilo Explorer
In response to pr-hds

‎09-13-2017 09:36 AM

Hi Praveen,



Can you please guide from where I will find the above mentioned options to create attribute mapping.



I tried to create attribute mapping in Azure Enterprise Applications for Service Now, but I am unable to create the above, it just displays the field. Can you please list down the steps. Thanks.


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JC S_
Mega Guru
In response to pr-hds

‎10-10-2017 03:01 AM

Hi Praveen,



We can see that there is already a manager mapping on ServiceNow in the Attribute list. Should be adjust this to sys_user.sys_id?



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Sihaan
Kilo Contributor
In response to pr-hds

‎09-11-2018 10:54 PM

Hi,

Were you able to find out a solution for this? We have integrated with Azure as well and are facing the same issue. Would be helpful if you could put some light on this.

Thanks,

Sihaan

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