Resolved! Chart Background
We recently upgraded to Vancouver and noticed that all the charts have a black background. How can we change it to white by default for all charts/reports?
Forum Posts
Inbound API to download and upload large files
I have a requirement where I need to provide two endpoints: 1 - Endpoint that receives the sys_id of an attachment. Using this endpoint, the user will download the attachment.2 - Endpoint that receives sys_id and table name of target record and a fil...
Customizing My approvals in Mobile views
The pictures shows the mobile views for approvals.Clicking on show record in approval for gives information(short description, quantity) about the request.Is there anyway to make all the details like (short description, quantity)appear underneath o...
Resolved! How can I make gauges (sys_gauge) records of type list available on the dashboard?
The out of the box (OOTB) ITIL home page contains the My Work gauge. This is a gauge with a type of list. There are other list gauges as well in the sys_gauge table. However, when I go to add the gauge to a home page or dashboard, only Count and Ther...
Do we need any licenses for Integration HUB ETL?
Do we need any licenses for Integration HUB ETL?
Resolved! Get Request Sys Id in On Submit Catalog Client Script
Hey,is it possible to get the request id which a catalog item creates? I need the information in a catalog client script. I want to redirect within an on submit catalog client script and need the request sys id for the url Thanks!
external user access to ServiceNow
Could someone please help share the possible ways to enable external user (dealers, channel partners) access to ServiceNow. Creating guest AD account is one option, what are the other possible ways, okta/peoplesoft/ login via google, etc.?
Resolved! Create multiple customized list views on reference field for the same table
I have multiple reference fields on different tables that reference a table on the CMDB. I need the list popup view to display different fields based on which form its on because not all CI tables use the same fields. I created a different list layou...
Resolved! Flow Designer 'Ask For Approval' action script requires multiple approvals from 2 Flow Variables
We are on Utah. This script is not working for me. I'd like to just do parallel approvals for the 2 fields, but apparently that doesn't work.Can I combine approvals with an 'and', as in 'AndApprovesAllU' or 'AndApprovesAnyU'? I need to require approv...
Creating ATF with Script
I am trying to create an ATF test with a script. I'm getting along pretty well until I have to create a step that references a previous step. For example, this Record Update step. I want to be able to put a record that was previously created by the t...
Resolved! how to group incidents by month/day/year in list view
I want to have an incident view that can be grouped by created date of month/day/year.what's the best way to accomplish this?
Resolved! Is it possible for flow designer to dynamically generate multiple tasks in parallel?
Hi all, Does anyone know if it's possible to (and if it is, how) to get Flow Designer to dynamically generate tasks in parallel? Here's the logical flow that I'm trying to achieve: Lookup a bunch of records where sys_id is one of <big list> (the bi...
Resolved! Can we use OAuth 2.0 authentication via IntegrationHub?
Hi Community, We have a requirement to integrate third party application via IntegrationHub. So, for this we have created a custom flow Action which will do a REST (POST) call to that application. However, not sure how to setup OAuth 2.0 and use it i...
After activating Next Experience, how do we "Follow" tasks?
We are planning on activating Next Experience after we upgrade to San Diego in the summer. I have seen in the documentation that Connect is no longer supported when Next Experience is activated. We currently only use Connect for "Following" tasks. Be...
Resolved! Fix broken Dark theme, Next Experience, Polaris if broken when upgraded to Utah patch 4 - 7
I posted this for any admin who is stunned why the dark theme in Utah no longer works on core components and are looking for a possible solution.Get Dark theme core components working in Utah(Polaris, Next Experience, Dark mode)Set this property to ...