System Clone Issues

jacksonwhitney
Tera Contributor

I'm trying to request a System Clone from our production instance down to dev. When I create the Clone Request and click submit, I get an error message that says "Preservers cannot be empty".

Clone Request Screenshot.jpg

470d0f57-ee52-435d-a5d0-0d0152792194.jpg

I've checked our list of data preservers and it's not empty. I've read through the documentation and other community posts but can't find anything related to this.

 

Additionally, here is a screenshot of the Clone Draft that gets saved after we try to submit the request.

 

Clone Request Draft.jpg

 

Any help with this would be greatly appreciated, thank you.

10 REPLIES 10

Hi. I managed to resolve this by creating a new clone profile which automatically created some default preservers.