System property "glide.soap.max_redirects"

[Chitradevi G1]

Hi All,

When we ran a Health scan in our prod instance, there is a recommendation from servicenow to have the system property "glide.soap.max_redirects" and set it to default value - 20. This property specifies the maximum number of redirects the server sends to the client before the soap request is timed out. 

1. What default value the system takes if the property is not present? 

2. Any impact to existing system If we create this property and set it to a default value -20.

Please review.

Thanks,

Chitra

[Dr Atul G- LNG · Accepted solution]

Hi @Chitradevi G1 

As per docs keep 20  not -20 as the default value

Specifies the maximum number of redirects the server sends to the client before the soap request is timed out.

• Type: integer
• Default value: 20
• Location: system properties [sys_properties] table

This kB might be helpful, as per my experience has  no impact

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0787513