The incidents opened/created date always show in the system timezone
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11-09-2023 02:01 AM
The incidents opened/created date always show in the system timezone (asia)even though the timezone in the user record in user table and in the user profile(self service ) view is Europe /London.
Any idea how can this be sorted
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11-09-2023 02:14 AM
Hi @Mehak Setia,
Below article might helpful to you @Mehak Setia.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714577
If my responce helps you please mark it as helpful @Mehak Setia.
Thanks&Regards,
S. Lakshmikanth Gupta.
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11-09-2023 02:21 AM
Hi @Mehak Setia
Have a look here:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714577
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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