Trigger an impersonation start event

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-12-2025 09:26 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-17-2025 11:34 PM
@Community Alums
share your business rule config screenshots
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-18-2025 03:43 AM
I have just written a log in the script section
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-18-2025 03:54 AM
@Community Alums
seems some limitations
Business Rules on [sysevent] table cannot be used - Syslog probe
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-18-2025 06:28 AM
Why aren't you just using the OOB Security Policies that have a preconfigured 'if impersonated' policy right there. You just add your own logic (put the group members in there) and you are done.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-19-2025 10:09 PM
Hello Ankur,
I have created Script action which run on impersonation start event. I included logic to send notification in script action.
But I am not getting event parameters in mail script and notification.
Can you please me?
Script action code-
${event.parm1} impersonated ${event.parm2} account.