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Unable to add fields on VTB card

Gauri Kaner
Tera Contributor

‎08-30-2022 04:15 AM

Hi Team,

 

I am unable to add fields on the VTB card as per the link provided below :

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/use/visual-task-boards/task/configure-VTB-card-view.html

 

Followed the steps to configure form layout for VTB view. But when i add fields it gets displayed on the form but not on the card :

find_real_file.png  find_real_file.png find_real_file.png

 I want to add the fields on the card. Please help on same.

 

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Dakker
Tera Guru

‎09-25-2024 11:15 AM

Did you find a solution to this Gaui? I have tried this solution as well and it doesn't work.

0 Helpfuls

XvE
Tera Contributor

‎12-30-2024 12:00 AM

It seems product management have decided to remove this option:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113453

Very disappointing since there are a lot of requests from our business to add fields.

I understand you dont want attachments, journal entries, etc in there, but they should be able to limit that down imho