Unable to complete CMDB Fundamentals: Configure the CMDB (Paris) Task 09: Configure Reconciliation Rule

PHS1 · ‎12-22-2020

Problem description:

Proposed Solution:

Task validation fails with error message:

Please advise.

Regards,

PHS

PHS1 · ‎12-23-2020

I created a ticket with Service Now Learning Team and they proposed updating the priorities to 100 and 200 respectively:

That completed the task validation successfully.

View solution in original post

Anupam Haldkar1 · ‎08-14-2021

There is no need of Filter conditions for discovery source since Paris release.

Here is the Snapshot of current release(Quebec) Reconciliation rules :

I hope it helps

pranav12 · ‎09-23-2021

remove one landesk and all filter contidions and put the priority to 200 to landesk and 100 to servicenow

PRASHANTH K CH · ‎12-07-2021

PRASHANTH K CH · ‎12-07-2021

RNote:Filter conditions are not required to configure the reconciliation rule( above applied filter condition).

As we already gave priority look up rule for given data source.

imz · ‎02-22-2022

Hi PHS, i have followed your filters and even changed my priority to 200 and 100 and i still keep getting validation failed... opened a case too, but not sure where i went wrong?