Unable to complete CMDB Fundamentals: Configure the CMDB (Paris) Task 09: Configure Reconciliation Rule

[PHS1]

Problem description:

Proposed Solution:

Task validation fails with error message:

Please advise.

Regards,

PHS

[imz]

Nevermind... i somehow passed the validation checks by completely getting rid of all the filters...LOL i dont know how that works????

[glenn_pinto]

No filters are required. If you review the eLearning training for the CMDB Paris Delta features, it is all explained clearly. But since you are building the rule within a class, no filter is needed unless you wanted the rule to apply to specific types of CIs within a class. Glad it worked. Thanks.

[imz]

Thanks Glenn, i realised a bit late haha. I was not aware of the CMDB Paris Delta feature training. i was only set to complete the CMDB fundamentals course by my trainer, and just thrown in the deep end so it was hard to figure out what i was supposed to do. thanks for your explanation, it makes a lot more sense now.

[Marshall6]

[Gunjan Dutta1]

Hi I have done the same as it is suggested above for  task 09 for CMDB. I created two separate reconciliation rule for LANDesk and ServiceNow. But still getting the error 

Did you create a Reconciliation Rule from the CI Class Manager for the Windows Server that included ...