Unable to complete CMDB Fundamentals: Configure the CMDB (Paris) Task 09: Configure Reconciliation Rule

PHS1 · ‎12-22-2020

Problem description:

Proposed Solution:

Task validation fails with error message:

Please advise.

Regards,

PHS

PHS1 · ‎12-23-2020

I created a ticket with Service Now Learning Team and they proposed updating the priorities to 100 and 200 respectively:

That completed the task validation successfully.

View solution in original post

chrishansen · ‎04-01-2021

This is no longer correct. See the updated comment from Glenn Pinto. The Filter condition should be empty.

chrishansen · ‎04-01-2021

This is no longer the correct solution. Please see the other replies in this thread. Specifically from Glenn Pinto.

Kaviya Shanmuga · ‎08-24-2023

yes for this task filter condition should be empty

Afsar2 · ‎10-04-2021

This is not working

Louis28 · ‎02-18-2025

For anyone still experiencing this issue in 2025...
The wizard in Reconciliation Rules via CI Class Manager appears to not play well with Task Validation for Step 11. I found that by creating the filter conditions by going directly to [cmdb_reconciliation_definition] as @PHS1 has here, you avoid any bug that is currently impacting validation