Unable to complete CMDB Fundamentals: Configure the CMDB (Paris) Task 09: Configure Reconciliation Rule

[PHS1]

Problem description:

Proposed Solution:

Task validation fails with error message:

Please advise.

Regards,

PHS

[Vaughn1]

Can anyone assist me in task 7 in the CMDB Fundamentals: Configure the CMDB (Paris). I am unable to enable to the multisource CMDB. Please help

Can't seem to add the appropriate system property and install the correct plugin

The articles the simulator provide wasn't clear: Multisource CMDB | ServiceNow Docs

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/configuration-management/concept/multisource-cmdb.html

Thanks

[PHS1]

Hi Vaughn,

I was able to add the system property by following the steps given here: Add a system property and add the plugin using steps mentioned here: Activate a plugin. Hope this helps!

Regards,

PHS

[glenn_pinto]

Please review the CMDB Paris Delta Features lessons on Multisource CMDB to assist with this task. 

https://nowlearning.service-now.com/lxp?id=overview&sys_id=679a21be1be550d0fde3a687bd4bcbe2&type=course

[Vaughn1]

Hi PHS,

Thank you for the help. I managed to activate the plugin and added the system property yesterday.

Your advice on updates the records in the reconciliation definitions helped me a ton though today for task no 9, thank you.

[Vaughn1]

Hi PHS,

Did the same advice work for task 10, having trouble getting the correct RAM and discovery source on the Windows server record. Please advise.