Unable to complete CMDB Fundamentals: Configure the CMDB (Paris) Task 09: Configure Reconciliation Rule

PHS1 · ‎12-22-2020

Problem description:

Proposed Solution:

Task validation fails with error message:

Please advise.

Regards,

PHS

PHS1 · ‎12-23-2020

I created a ticket with Service Now Learning Team and they proposed updating the priorities to 100 and 200 respectively:

That completed the task validation successfully.

View solution in original post

glenn_pinto · ‎04-01-2021

Please review the CMDB Paris Delta Features lesson for Reconciliation rules where a change took place on how to configure. This is due to the merging of Reconciliation and Precedence rules in Paris.
https://nowlearning.service-now.com/lxp?id=overview&sys_id=679a21be1be550d0fde3a687bd4bcbe2&type=course

Note:Filter conditions are not required to configure the reconciliation rule

Feiry · ‎05-17-2021

Thanks you are right, no filter conditions are needed.

John Paul Palma · ‎04-04-2021

Thanks @glenn.pinto .. You are correct no filter conditions needed.

Nikhil Bajaj9 · ‎04-16-2021

Hi, Please find the latest Solution in PAris without using any Filter. It is Working and validating properly.

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Ct111 · ‎05-03-2021

Although , this solution worked i still dont understood how it fulfills criteria