Unable to edit workspace in UI builder

abhi555
Tera Contributor

Suddenly UI Builder is throwing below error message

 "Can't edit. There is an unknown issue.

This was editable until last week and no changes were made, but suddenly Servivcenow is throwing above error. Even tried to create a new workspace, but still facing the same issue. Please help.

4 REPLIES 4

Marc Mouries
ServiceNow Employee
ServiceNow Employee

in this kind of situation it's better to open a case with support.

Jack
Tera Guru

Hi abhi555,

Not sure, but you can try clear cache (cache.do).

Sometime, this way can save your time.

 

George Mathew
Tera Contributor

Hello I'm facing the same issue now all of a sudden. Upon logging out and logging back in everything resolved.

mounikapriya
Tera Contributor

Hi, I am also facing the same issue.