Update the state field Kb_knowledge

[Arun_Manoj]

Hi Team,

I need to update the workflow state field when any of the field get updated . I tried but facing that workflow we are using to publish article. After the approval the article get published and state changes to publish. After the but publish author update any field ,it need to change to Draft state. BR I tried in first change from Review to publish in that condition the field get updated to draft instead of publish. So, first review to publish state change need to as normal. From publish state update need to trigger the BR. How can It possible?

Thanks

Arun

[shloke04]

Hi @Arun_Manoj ,

This should happen automatically OOTB unless there is a customization made. If an article is in Published state by default all fields are read only and no one can make an update to Knowledge article.

There is a OTB button named "Checkout" available on knowledge form which will allow users to edit an article and also moves the state back to Draft as you need.