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User profile showing different name

Not applicable

‎09-23-2024 03:07 AM

Whenever I am commenting in the activity log in the Nithin Sneha, but whenever on clicking of that profile it is showing Gireesh. can I get an answer for it? 

I have attached the image regarding the Isuue.

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Dr Atul G- LNG
Tera Patron

‎09-23-2024 03:12 AM

Hi @Community Alums 

 

I think in morning you only posted the similar issue for KB? Is any changes done in user profile? is it with one user or all?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Not applicable

‎09-23-2024 10:28 PM

it is with only one user.

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Dr Atul G- LNG
Tera Patron
In response to Community Alums

‎09-24-2024 01:50 AM

Hi @Community Alums  Is any thing changed in user account or in AD which replaces the user name ? If no, better log a case to now support. 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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0 Helpfuls