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‎06-22-2020 10:14 AM
Hi
I am trying to write Flow to trigger on change of a field and then take action based on previous and current value of that field.
Thought this would be easy but I am unable to get to the previous value. I have stripped back into a simple log flow and I can see the data in Trigger -> Changed Fields but I am unable to access the data within this individually.
As it is an array I have also tried to access the data in an array, but this is not working. Screenshot is below. I'm obviously not doing some in the flow I should be doing.
Thanks
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‎06-25-2020 12:54 PM
Hi Alec - It looks like you are trying to log the changed fields from the Trigger Record. What You need to do in your "For Each Item" loop, is reference the data pill for the specific FDChangeDetails record. See the example attached.
Another item of Note in my example, the value of the field I am looking is a reference to the sys_id on the sys_user table user record, so I have to then go lookup the record with that sys_id to get the actual record I want to work with.
Hope that helps!

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‎12-29-2020 03:36 AM
Hi Shruti - This should work in Orlando and Paris. I have confirmed in both versions. I've added some additional thoughts in your original thread.
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‎02-12-2021 01:14 AM
Can you help me to do the same on work notes and additional comments?
What logic should be written to populate these two fields over JIRA on updating in Servicenow ?My case is not working for these two fields.