About Shruti Kamboj

Shruti Kamboj · 12-14-2020

Hey Everyone , I want your help regarding the changed fields which appear on update of any record in flow designer. I have shared the screenshot. My query is how to use these changed fields. I mean exactly what is their purpose. In my case they are r...

Shruti Kamboj · 08-17-2020

Hi All, i am working on Virtual Agent and i am facing issue of exception while creating session in virtual agent logs.It also says your last session of conversation is in progress.How to solve this issue?

Shruti Kamboj · 06-07-2023

Hi David,Did you got the solution for same? I am also trying to add other Portal instead of swp to Agent Workspace?

Shruti Kamboj · 06-07-2023

Hey, Did you found the solution for same?

Shruti Kamboj · 12-08-2021

Hey @Marskh11 , did you got the solution?

Shruti Kamboj · 06-09-2021

This helps me.

Shruti Kamboj · 02-12-2021

Can you help me to do the same on work notes and additional comments? What logic should be written to populate these two fields over JIRA on updating in Servicenow ?My case is not working for these two fields.

User Activity

Changed Fields of Flow Designer

I am facing problem of exception while creating the session in virtual agent.

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Re: Using the data within the "Changed Fields" Pill