What is "Knowledge Use"?

[michaelrfisher]

ServiceNow Knowledge Management has a canned report called "Knowledge Use." I run it and look at it every week, but it is not at all clear to me what triggers a knowledge interaction being added to this table, especially since in most cases the value in the "Used" field is FALSE.

What the heck is this report showing me?

[catarinapereira]

Hi Chuck,

Thank you for your help. So would it be right to say:

"1 entry on kb_use with "Viewed" set to true = 1 time a user saw that article?"

Even if the user accesses more than once to the same article?

Then if I crossmatch the data on "kb_use" with the Events table for Name=kb.view, would it be the same?

Thank you in advance for your input, 

Catarina