Hi All I am working on a UI action to allow itil staff to create a new caller if the person doesn't exist in the sys_user table. it all works well, except my modal UI page redirects to itself on submit and on cancel. I am using <g:dialog_buttons_ok...
I have two tables "ABC" and "PQR".Both table contains same fields. In ABC table I have 100 records I want to pull all 100 records in table PQR using script.How to do that?
Is there a way to make the options on an Order Guide be unselected by default, rather than selected?
I have a catalog item that needs to use a Variable Set that is used in another catalog item. That part is easy. The hard part is that they want to modify the set. (I'm lazy) It is a lot of either copy and pasting or typing to recreate it the way th...
I have basic idea of rest api and its methods. I need to learn how it is useful in real case. Someone guide me to learn more on it.
Our company switched to the new UI and it seems that the Minimize Navigator button is missing. How am I supposed to minimize my pinned favorites so they don't take up inches of screen real estate?As it is now I have to keep going up to the top to ope...
If I am using CONFIGURABLE (not legacy) agent workspace, and I want to have multiple views of the same table (dependent on the roles of the user), how can I do this?For ex when viewing with configurable agent workspaceAgent hasRole 1Form showsField A...
Couple questions on the menu options in the new Next Experience in San Diego. 1: Is there a way to collapse all apps in the ALL menu? For instance in old UI you could click the icon twice to collapse allold - new - 2: Is there a way to get just th...
Hi, I have installed this plugin that is free : But in the dependencies, it installed the Microsoft Teams Graph Spoke dependencies that appear to be not free. Does it means that we will pay for this ? Regards,
Hello, We have an agent that is currently having an issue accessing and downloading attachments on her cases in Agent Workspace. She can see attachments that are attached to the case in the Activity Filter but when she navigates to the attachment sec...
Hello! Regarding the new Upgrade Plan feature, I would like to use it in my future upgrades/patches but I need to validate my understanding of how to handle record changes.If I understand the scope of the Plan when it comes to capturing changes to re...
Please advise if someone knows about the telephone number of ServiceNow. I opened couple of tickets couple of days ago but no answer. Thanks.
Hi Community, I just started evaluating Decision Builder, and I like it so much that I would like to use it even outside Flows but from scripts as well. As far as I understand, DecisionTableAPI is the right one to use for that purpose, but it only re...
I have a table with Badges which has 2 fields Description and Image ( image field ). Then I have a staff award table that has 2 fields. Staff field ( reference ) and a Award field ( reference to the badge table ) I then am using a widget ( tried mul...
Hi members, I am trying to implement a solution, using flow designer, which should emulate the below process. To compare it with standard BPMN flow, it is basically Message Boundary Interrupting Event. It would be really great if you could shed some ...
