Adding Assets to AD groups using Integration Hub
How to Adding Assets to AD groups using Integration Hub
Forum Posts
How to enable Add to Cart in service portal?
Like we have "Add to cart" and "Order Now" button on Catalog Items, we are expecting this in Service Portal too. I see only the "Order Now" button in Service Portal. How to enable "Add to cart" to show right above "Order Now"?
How to display SLA on service portal to end user on My requests page
We want to show SLA to end user on portal side for his raised request/incident.I am attaching screenshot of portal where we want to show SLA details( marked in RED box). PFA sceenshot.
Resolved! Flow Designer - How do you add an "is empty" or null value conditional?
How do you add an "is empty" or null value IF condition? Logically, I am just trying to write a condition that says IF (Assigned To is not empty) THEN (etc). What's throwing me off is that the UI has options for "is", "is not", "contains", and "does ...
Any best practice for managing admin account?
Hi Are there any best practice for managing admin accounts in ServiceNow? Thanks
Does ServicenNow supports email encryption?
Are Servicenow case emails encrypted? If so, does this happen automatically or does the sender need to do anything to ensure encryption? If the HR agent emails a document containing PII or SPI from the case, will the attachment be automatically enc...
Resolved! Add item to service portal user dropdown menu ("Profile" / "Logout" ...)
Hello SNow community,i found this to add menu items in normal portals user dropdown menu:https://fruitionpartners.eu/blog/2017/03/15/add-new-menu-item-servicenows-header-profile-dropdown/ but this does not work for Service Portal. Any suggestions / i...
Please help me translate the options of the Reference Field via System Localization > Translated Names / Fields.
Hi everyone good day! Can someone please help me translate the options of the reference field? The data of the reference field comes from a newly created table. (Please check each screenshot below): As you can see in the portal, the field that I'm tr...
Resolved! Does anyone know how to stop Attachments showing in the Search on the Portal?
I have tried the following: Text Index Configuration - Knowledge[kb_knowledge] - Set the Attachment Index to false and Text Index Attachment Displayed to false. Text Indexes - kb_knowledge I Regenerated the Table Index ran cache.do Yet the attachment...
NotifyUtils refactoring references
Hi.In my Vancouver instance (glide-vancouver-07-06-2023__patch2-hotfix1-10-04-2023_10-06-2023_1235.zip), the workflow activities Send SMS and On-Call: Send Notification both instantiate NotifyUtils instead of NotifyUtil.The Utah release notes state:E...
Errors when opening flow - Label cache error: Table not found: _custom_table_in_different_app_scope
I get an number of warning messages when opening up a flow using flow designer, all relating to a table in a different app scope. That other app scope was deleted from the instance but I am puzzled where the reference is to that table in the app scop...
How to add a download responce of form button in Portal
HI, I have created a UI action for download. It is not working in portal. How to do?
How to get to the flow context generated for my RITM in a ton of executions to troubleshoot a particular context as an adminn?
Hello All, I am triggering a flow in my workflow run script activity using executeflow api of the flow designer. executeFlow(String name, Map inputs, Number timeout) As OOB flow context action is not available because of its visibility condition...
Resolved! What is the difference between integrationhub and orchestration?
Dear All, I'm just confuse between the actual difference integrationHub and orchestration? Orchestration: ServiceNow® Orchestration extends the workflow engine to manage processes and to automate things outside of a ServiceNow instance. Orchestration...
Inbound action to update Case from a Froward email
Hi, We would like to be able to update Cases and Incidents from emails that have been forwarded. If an end user forwards an email with the watermark and ref number in the subject then we want the case or incident to be updated just like a reply ema...
