What is the purpose of the Status field on sys_user_has_role?

Robert C
Mega Contributor

We have been doing some role cleanup review and noticed that some of the entries on sys_user_has_role were in the state of "Pending Approval". I have been looking through documentation but don't see anything that discusses the purpose of this status for roles? Could anyone point me to to a doc that would clarify the intent of this status for roles? Is there an approval somewhere that needs to be processed? I checked for a rule or script, but didn't see anything that would perform such an action.

1 ACCEPTED SOLUTION

There is an assignment rule for that role OOTB - https://docs.servicenow.com/bundle/rome-employee-service-management/page/product/workplace-safety-mg...

 

You might not have the job running switch is probably the reason they are in the "pending approval" state.

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Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Hi,

Are the pending approval users for the same role?

 

Hello Miguel, yes the Pending Approval items are for the same role.

There might be a workflow in place for that role... can you share what the role is?

sn_wsd_core.workplace_user