Resolved! Update set log
Hello, can i able to track my logs like when xx update set exported and all log Kindly share the points Thanks, Aravind.E
Forum Posts
How to clone a Header Menu in Service Portal
I have been though several articles regarding the Header Menu cloning issues. Some of them reference a GitHub link for steps to overcome the issue, but the link does not work .Can somebody please share the steps or a working link to clone a Header Me...
making variables read only using ACL
HiI thought this should be a straight forward question but I haven't been able to find a decent answer.We have variables inherited from the Catalog Item visible on the Request Item. Some of those are read-only others are not. This is controlled throu...
SNC.UserCriteriaLoader documentation/functions?
Is there documentation anywhere on the class SNC or SNC.UserCriteriaLoader? I cannot find anything...anywhere. I want to know the helper function that apply to user criteria.
Resolved! Change UI to UI16
Hi, Due to some reason my UI is changed to an older version, Can somebody tell me how to bring it back to UI 16. Thanks in advance
Resolved! Date format changes after exporting
Hi all, I have a field type as duration. Field name is "Subscription" After exporting to excel I'm getting as in milliseconds I hope so. After transformation again Subscription field values is not updating as it remains empty. Kindly help. Thanks i...
Resolved! Hi Team, I have requirement where there is a check box in User table , when ever user is given with ITIL role this check box should be automatically checked.
Hi Team,I have requirement where there is a check box in User table , when ever user is given with ITIL role this check box should be automatically checked. If Itil role is removed automatically this check box should be unchecked.Roles are added to g...
Service portal - Scripted List
@Hi All,I have created a portal for GRC application which is a scoped application of ServiceNow. I have created a new scoped application in which I have created a portal for GRC components.Everything works fine on the portal except for the Header Men...
Enabling and Disabling Notification Field
Hi,Can someone please help me with the layout we have in the user form. I am looking to see how to add the Notification Field in the Incident/Service Request Form Field. For example a new Incident logged in Service Now shows the priority and impact a...
Resolved! Managing end user licenses usage through role assignment
Hi,A few questions I'm hoping somebody here can answer.1) I am wondering if there is a list of OOB roles with reference to what level of user licensing they incur when assigned to users?2) What are the general guidelines for roles, global and custom ...
Resolved! Update set error
Hello,I'm trying to using forms form one dev instance to another one instance through update set method.but im getting below mentioned error.Kindly share the ideas.To commit this update set you must address all related problems by fixing and previewi...
Angular directive to show date/time-stamp
Please find below the question/concern:Navigate to ServiceNow and from the left nav menu navigate to Service Portal > Service Portal HomeLocate the "Requests" widget on the home page, you will find a list of Requests which are requested for you.Click...
Class of CI to use for wifi networks
Hi,I am interested to know what class of CI people use for the WiFi and potentially wired LAN networks?"Network" seems like a fairly obvious candidate, but I'm not sure about using it, as it only seems to have two fields other than name: Bridge & For...
Authentication for ServiceNow OOB and Import Set API
We are looking to integrate ServiceNow with an in-house application. The in-house application uses ID Server to authentication all the users to gain access their application. As part of the security requirement, we need to use the account on the ID S...
Resolved! script help with a business rule to prevent closing a problem if there are open child tasks
hi all,I've build a couple similar business rules but am struggling with this one. I have a related list of child tasks on our Problem records ([problem_task] table).And what I'm trying to do is use "after" business rule on the [Problem] table to q...