What is widget-sc-cat-item-v2?

[Leonardo Ferrar]

Hi,

I'm trying to use the Drag & Drop Attachments widget (https://serviceportal.io/downloads/require-attachments/) and I'm getting the following error: The catalog attachment widget is only compatible with 'widget-sc-cat-item-v2'
what does that mean? does anyone know how I can solve it?

[Mike Patel]

You will have to add that widget to the page where you are adding the drop & drag attachment widget.

[Megha Padale]

Hi,

You have to add “widget-sc-cat-item-v2” widget. Check below links

https://serviceportal.io/downloads/require-attachments/

https://hi.service-now.com/kb_view.do?sysparm_article=KB0622189

If my answer helped you in any way, mark answer as helpful and correct.

Thanks and regards,

Megha