Does a document exist that identifies the Pros and Cons of creating one or multiple Knowledge bases. We have many many products and a customer can have one or many of them. We are trying to determine the best route and why.
So I am having an issue with some LDAP import AD groups missing 'member' field information. Which is causing issues with adding users to the group with the missing member details. So I have three test groups that have three different group scopes ass...
I want to set:1) Maximum # days a user can use ihis password2) Minimal # days before a succesfull password can be changed again3) Number of passwords rememberd so they can not be used againFor bullet "1" I do not have the solution.1) Password can be ...
Hi community, I'm actually working on a incident, which I can not explain : My customer has created scheduled jobs, which create, through a template, a catalog task (also without any RITM as a parent). When the assigned to on this task tries to acces...
Hi All, Greetings, I have a custom app which is extending case table. I have created a flow XYZ which triggers and works fine when a case is created by ServiceNow API explorer or Postman. This flow triggers on create/update of the case and run only o...
In scope application's scripts, I wanted to add version .So when I came to develop something I will understand the version of the script. Is there any provisions in ServiceNow to add the version in the scripts.
Hi All, Quick question, has anyone got inbound email working in flow designer? by that I mean actually sending an email to servicenow instance and it generating a ticket through Flow Designer? Many thanks SW
Hi, I moved the workflow from one instance to another instance the workflow is in Application - Client Software Distribution . After moving i am not able to see any activity inside the workflow ?
Hi, I'm wondering if it is possible to @mention a user to a work note from a UI Action? We want an approval button on our Agile Board, and wish to utilize the "Activity Stream @Mention Email" notification if possible. Therefore I want to @mention the...
Hi all, (Repost from question in Developer Community where I removed this question because of no response and this might be the better location) So my scenario: We have created a couple of scoped applications providing API's to external systems, al...
Hi All, I have to know the plugins which are compatible with Quebec / Rome and later versions in the list of plugins under sys_plugins.LIST. I am aware of System Definition --> Plugins. But, I need to search one by one and it is not a ideal way to fi...
We are trying to have our Azure portal drive all the users, groups and group memberships on ServiceNow via the Azure ServiceNow enterprise application. For simplicity, we want to synchronize objectid on Azure users with sys_id on ServiceNow users (so...
Hi, Use case: when on change field i need to have the other variables prefixed with text and auto increment number. Example: Based on other field change my variable need to prefix with auto number like"TEMPxxxxxx". Please advise how we can achieve th...
Hello! Can anyone help me understand the difference between a Transform Map and Field Mapping? The definitions below are not helping me determine the separation. Filed Mapping: Field maps establish a relationship between a field in an import set tab...
Hello all, I have multiple choice field, with three choices. The following client script does not seem to work. I want to set a checkbox to true depending on the multiple choice selected on the catalog item, Type is onchange function onChange(co...
