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Data Certification and Scripted Dynamic Filter Setup

Hi, I am building a way for users to certify their mobile number is correct for contact purposes, for this I am using Data Certification. Users are to certify both their business and personal numbers every 6 months. The Certification Filter is pointi...

Fay1 by Tera Contributor
  • 1247 Views
  • 2 replies
  • 0 helpfuls

Resolved! Link Incident to related links on RITM form

Hi All, On our requested item form we have related links to show related incidents and third party incidents as below, does anyone know how I can populate the incident section from submitting a cat item form on the portal? I have the form all set up...

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Matt25 by Tera Guru
  • 2097 Views
  • 5 replies
  • 1 helpfuls

Resolved! Rejected Approval Task Behavior

We are triggering the Approval from the Ask for Approval Action from the Flow designer.   If the user rejects the approval task then the task is getting rejected however we develop in such a way that the  user has the option to retrigger the approval...

Insomaniac by Kilo Expert
  • 1422 Views
  • 2 replies
  • 0 helpfuls

Remote File Import is not working expected

Hi, I have the Transform script that to exclude data from source.  The file contain 910 records based on the Transform Script excluded the few data .  When i attach the file and Load Data source the data is getting excluded and getting 840 records up...

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Saib1 by Tera Guru
  • 746 Views
  • 1 replies
  • 0 helpfuls

Flow - Checking if incident exists

Hello, I hope everyone is ok and safe, Happy New Year, all the best for 2022. I have a flow with logic to create or update an existing incident.The logic is simple:1. look up the incident record2. if the incident exists (I have some conditions there)...