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Adding a new option in CSM/FSM Workspace

AswinA049750390
Tera Contributor

I am working with CSM/FSM Configurable Workspace. On the Create New Case page, the right-side Related Search Results panel displays Knowledge article cards.

Each article has a three-dot menu with these existing options:

  • Flag Article
  • View Full Article

I need to add a third option.
also i not able to find these 2 option from any of these table

  • sys_ui_action
  • sys_declarative_action_definition
  • sys_declarative_action_assignment
  • sys_ux_list_menu_config


im attaching a screenshot 

image.png

 

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