Adding a new option in CSM/FSM Workspace
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5 hours ago - last edited 4 hours ago
I am working with CSM/FSM Configurable Workspace. On the Create New Case page, the right-side Related Search Results panel displays Knowledge article cards.
Each article has a three-dot menu with these existing options:
- Flag Article
- View Full Article
I need to add a third option.
also i not able to find these 2 option from any of these table
- sys_ui_action
- sys_declarative_action_definition
- sys_declarative_action_assignment
- sys_ux_list_menu_config
im attaching a screenshot
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