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ISO 8601 Calendar Week Configuration

Hi ServiceNow Community, We've just implemented ISO 8601 calendar week configuration on our DEV instance and ran comprehensive testing. Before rolling out to TEST and PROD, I'd like to validate with the community if we've covered everything or if the...

FlorianA by Tera Contributor
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Defect record

In ServiceNow, defects are managed through defect records. While executing story-related activities on a Jira board across Development, Testing, and Production environments, which defects must be captured? If a defect is detected, what is the standar...