Integrated Development Environment (IDE)

TASK - TASK Simulation Lab ( Problem missing in the visual Task Board )

Hi ,I need help on this lab . I tried twice already but I got the same error , is not showing the problem in visual task board ) , is missing and I already entered but for some reason is not showing here .When I open the problem ticket description ...

Question

Subflow goes to Waiting state after ATF rollback and SCTASK not deleted

I’m facing an issue with ATF rollback behavior in Flow Designer and would appreciate any insights.Use case:I have 3 flows/subflows:Main Flow – triggered on catalog item submission (creates RITM).Call Orchestration Subflow – invoked by the main flow t...

Question

Having issues deploying the app using now-sdk

Hello allI have my fluent app in a github repo and I must review some changes on a branch.I have the sdk installed globally on my machineAfter i checkout locally on that certain branch i can build and install the app in a pdi.Now comes the issues :->...

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How to understand this Flow Stage ?

Hi All,Kindly help me to understand the flow designer which Products records contains Incident Product user name , with those product details Incident tasks to be created.at stage 5 we are creating Incident TASK records successfully. Concern: ...

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Is it possible to develop a Fluent app locally in VS Code without source control?

Hi Community I've been developing a Fluent-based scoped app on our company instance and honestly — developing in Fluent is a lot of fun. The language itself is clean and modern, and I can see why ServiceNow is pushing this as the future of pro-code ...

Question

Option to transform or download only updates within a update set using the Now-SDK

I was curious if there was any now-sdk transform or now-sdk download options where it would allow you to download only updates etc. that are in a certain update set? With sandboxes requiring an additional purchase it would be nice to have a way in wh...

Question

Varible set is not visible in portal

in the catalog item if i try then it is working fine, but if i open same catalog item in the Service Portal then variable set is not visible there is no client script or UI policy on that variable set but still i am unable to see the variable set in...

Question

Resolved! This code is for Scheduled Job, but it is not working. i m fetching data from 'sc_item_option'

var reqGR = new GlideRecord('sc_req_item');var past24 = new GlideDateTime();past24.addHoursUTC(-24);var catSysID = '3D72bd38fc8310c75069fbc5a6feaad3d9';reqGR.addQuery('cat_item', catSysID);reqGR.addQuery('approval', 'requested');reqGR.addQuery('sys_c...

Question

Resolved! Error when running @servicenow/sdk install: "Unable to install application as application was null"

Hi everyone,I am encountering an issue while trying to install a new project using the ServiceNow SDK (Fluent API). The build process completes successfully, but the installation fails with a "null" error.Environment:SDK Version: 4.6.0 (@servicenow/s...

Question

Compose Email stuck on loading for Problem,incidents records in Workspace

Hi all,I’m facing an issue in Customer Service Workspace where the Compose Email button is stuck on loading for Problem and Incidents records.It does not open initially, but after a hard refresh, it starts working again and opens the new record compo...

Question

Enterprise Architecture APM module

Hi EveryoneHope you all are good! I have completed Enterprise architecture fundamentals and Implementation course from ServiceNow university and Also cleared Accreditation exam for that; can someone guide me with the next step ??

Question

Employee Center Taxonomy

Hello,I am building employee center topic Technology services. I would like to know can we relate Business services to the taxonomy topics. Can anyone suggest if this doable.Thanks

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Resolved! how to restrict visibility of major incident tabs to specific group in SOW .

THE 3 TABS ( communicate , playbook , post incident report ) should be only visible to mim group in sow . how to implement this .

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Now SDK & CLI - sn_appauthor.all_company_keys issue resolution

I initialized a new app using @Servicenow/sdk init, did some development, installed it to my PDI, and then tried to pull changes back down using now-sdk transform. Every download attempt failed with: [now-sdk] ERROR: Application download failed: Not ...

Question

Rethinking Change Management in ServiceNow – A Learning Perspective

Hi Community, While working on a personal ServiceNow project in my Personal Developer Instance, I spent some time rethinking how Change Management workflows are typically implemented. Traditionally, change processes focus heavily on approvals and doc...

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