Integrated Development Environment (IDE)

PDI Offline

Hello Developer Program Team,My Personal Developer Instance (dev181566) has been stuck in the Offline status for more than 24 hoursInstance ID: dev181566Current Status: OfflineVersion: ZurichIssue: Under the Actions menu, there is no option to restar...

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I created state value's reason fields into incident table and whenever state value changes

function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var gr= g_form.getValue('state'); g_form.setDisplay('u_open_reason', false); g_form.setDisplay('u_resolve_reason', ...

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Assessment simulator task 2: Favorite a filtered list (Content).| Not validating correctly

Not able to get pass this step even after all details are correct as per task. Micro-Certification - Welcome to ServiceNow (Zurich) (Course) / Assessment simulator task 2: Favorite a filtered list (Content) Task Instructions:1. Impersonate Platfor...

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EMConnect Invoice Search - Clearing Document Search Not Returning Results

Hello Team,After the recent EMConnect portal update, the Clearing Document search in the Invoice Search page is not returning any results.Steps to Reproduce:Open EMConnect → Invoice Search.Enter a valid Clearing Document number (for example: 20140198...

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unable to switch on the instance

Instance is currently offline, tried to switch it ON but not working.Tried incognito, refresh, switched to different browser. Was working till yesterday

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Servicenow Gemini Integration with virtual agent

Integrating Google Gemini with ServiceNowGoogle Gemini is Google’s next-generation AI initiative, designed as a successor to models such as Google Bard and comparable to OpenAI’s ChatGPT. This guide provides step-by-step instructions to integrate Goo...

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LuxLab basic auth not working

I am trying to connect Luxlab through basic auth but I am not able to connect my PDI even though the credentials are correct. It shows "fetch failed" error.

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Service Operations Workspace (SOW) Bootcamp (Course) / Hands-on Lab 2-1 (Content)

I am completing Service Operations Workspace Bootcamp, Lab 2-1. In Section 2, Step 11, I create the custom URL field "Cause Document Link" and click Save as instructed. The field does not remain on the form and is not created in the Problem table def...

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My PDI not working showing me 502 bad getway

error :

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PDI dev406190 showing Offline and returning 502 Bad Gateway (snow_adc)

Hi everyone,My Personal Developer Instance dev406190 (Zurich release) is not coming back online and I need help getting it restored.What I’m seeingOn developer.servicenow.com -> Manage my instance, the status shows Offline. Build Agent, ServiceNow St...

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Entra ID to ServiceNow PDI Provisioning - "Invalid Credentials" Error During Test Connection

I am integrating my ServiceNow PDI with my MS Developer tenant to enable self-service incident creation via Service Portal. While the SSO portion is complete, I am currently blocked on user provisioning saying invalid credentials. Attached screenshot...

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Dynamic Filter on Reference Field Returns Empty When Script Include Returns sn_hamp_hw_product_model

Hi Community,I am trying to create a Dynamic Filter for a Hardware Asset Management use case and am facing an issue where the Dynamic Filter works with hardcoded sys_ids but returns empty results when the values come from a Script Include.ScenarioWe...

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Need to cancel wait for message in do the following in parallel

Below is my requirement ,can you please suggest .1.In flow designer i have used "do the following in parallel" and used 2 wait for message .2.Wait for message is waiting for event to trigger .3.If any one of "Wait for message" action is processed i...

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I want job In Canada the role with ServiceNow Administrator

ServiceNow Administrator with 3+ years of ServiceNow experience supporting IT Service Management (ITSM), platform administration, configuration, workflow management, andproduction support. Experienced in Incident, Problem, Change, and Request Managem...

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Request for Support with Third-Party Risk Assessment Tasks

Hello everyone,I hope you're doing well.I am looking for some assistance with a third-party vendor risk assessment that I am currently handling. I would love to connect with someone who has practical experience in this area and would be willing to sh...

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