Hi guys, i want to add a module to my navigator. When i click on this module i want to see all knowledge articles within next 60 days. Problem is, that in the filter dropdown is no "Next 60 days" available. Can someone help me with this problem?
Hi all! I have populated Service Offering and linked it to a parent Service.Assignment Type is set to All Instances. I can search for Service Offering itself and find it in my Incidents/Requests but when choising parent Service I don't get back any S...
//This should be only when assignment group is service desk.//Here's the code I have written but when using this , it is throwing the error even after attaching the kb function onSubmit() {var kb=g_form.getValue('knowledge_base');var assignmentGroup...
I’m working on integrating ServiceNow with DocuSign using OAuth 2.0 (Authorization Code Grant) in my PDI.I’ve already completed the following:Created a DocuSign Developer AccountObtained the User ID, API Account ID, Account Base URI, Integration Key,...
Hi Community, Im facing the issue to groupBy tags in workspace list view in servicenow. I can sucessfully GroupBy tags in the classic list view, but when i try the same in Workspace list view, it doesn't work. Is this a known limitation, or is there...
In my employee center portal, 'Technology services' topic is showing in the header navigation bar. How can I add extra topics like 'risk and compliance' in that navbar
I do the simulation task well, which consists of impersonating a user, changing the format of the date and time, configuring the preferences dintences to display the tips on the forms. But when I validate the task I get a failure yet everything is c...
Hi community,Hope you're all doing fine. After upgrading to the NowSDK v4.0.0 release, I've been getting weird WARN messages when running the transform command in a NowSDK app developed locally in my computer. It looks like it's getting confused as t...
I am developing app that has been converted for SDK development. When building the app I've been struggling with versioning the app for the ServiceNow instance. Earlier on I encountered a issue where I had a static sys_app_[app_record_id].xml in the...
Hello, @Sunil2021 ,I am not able to receive my OTP emails while I try to login to the Servicenow University and I asked the support through SSO. It asked my username and password and then it is not resolving my issue and showing "I'm having technical...
Hi All, I have an ACL which is making problem field is editabe only for admin on incident form, I have written an business rule for linking incidents to problem record form 'incidents' related list , so that other users can add incidents to problem....
For example, I want the `short_description` field of the `incident` table is shown as "**" based on some condition. I can create a read ACL and write a script, `if('IT Technician' == gs.getUser().getTitle() && 'software' == current.category.getValue(...
I have added a catalog item in employee center portal. After that I cloned the employee center portal. But in the cloned portal, inside the catalog item 'save as draft' is missing. How to fix this issue
For example, I want the `short_description` field of the `incident` table is shown as "123" .I can create a read ACL and write a script, `current.short_description = '123'`. I found it is OK for ListView or Form, but when clicking "Group By Short des...
