basic question

keerthikoru
Kilo Contributor

is servicenow devevloper instance will have the impersonate user or the only course will have the impersonate user actually what happens when in the course if we impersonate the user and why it is not having the impersonate user in the developer pdi 

 

2.what is mean by elevate role in the profile explain it 

3 REPLIES 3

AndersBGS
Tera Patron

Hi @keerthikoru ,

 

What do you mean? Your question is not clear?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG
Tera Patron

Lab instances are specifically for training and come with special instarycitions, whereas a PDI is your personal instance and can be used for any purpose. Also, the demo/sample data differs between the two

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron

Hi @keerthikoru 

 

https://www.servicenow.com/docs/r/platform-security/c_ElevatedPrivilege.html

 

Elevated privilege roles require you to manually accept the responsibility of using the role before you can access the features of the role.

By default, you do not have elevated privilege roles upon login. You must manually elevate to the privilege of the role. An elevated privilege role lasts only for the duration of your user session. Session timeout or logout removes the role.

You can designate any role as an elevated privilege role, and then assign that role to one or more users. Do this when you want to restrict users from having access to the rights that the role provides immediately after login. You can designate the privilege role on the Role form. See Create a role for instructions.

To use an elevated role, you must meet these conditions:
  • The elevated role must be assigned to you.
  • You must manually elevate to a specific elevated role to get its privileges, even if you are already elevated to a second elevated role that contains the first elevated role.

    For example, if elevated role A contains elevated role B, even if you elevate to role A, you must still elevate to role B to get its privileges.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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