Hello Team,
I have a requirement to temporarily export all data from ServiceNow (for example, Incident and related tables) along with their associated attachments, store it externally, and then re-import it when needed.
Could you please advise on the recommended approach and step-by-step method to achieve this using ServiceNow capabilities such as Export Sets, REST APIs, or other out-of-the-box tools?
Specifically, I would like to understand how to export both records and their attachments efficiently, ensure that the relationship between each record and its attachments (using fields like sys_id and table_sys_id) is preserved and not broken, handle large attachment volumes in a scalable way, and store the data in a suitable format so that it can be re-imported without any data or linkage issues.
Any guidance or best practices would be greatly appreciated.
Thank you.
