Having issues deploying the app using now-sdk

[andreibanu]

Hello all
I have my fluent app in a github repo and I must review some changes on a branch.
I have the sdk installed globally on my machine
After i checkout locally on that certain branch i can build and install the app in a pdi.
Now comes the issues :
-> if i make some changes and I try to deploy again i cannot do it: I use now-sdk install / now-sdk deploy but i have this error:"[now-sdk] ERROR: Could not determine app installation status. Check instance to verify installation."
-> if i change something in the instance, for example adding a bussines rule and i try to sync using now-sdk transform (here i used the debugger):
"[now-sdk] ERROR: Transform failed. Not allowed to download application x_1913889_opswat. Check that you either have maint access or have added your company key (e.g. sn for ServiceNow) to the sn_appauthor.all_company_keys system property.
Error: Not allowed to download application x_1913889_opswat. Check that you either have maint access or have added your company key (e.g. sn for ServiceNow) to the sn_appauthor.all_company_keys system property.
at Orchestrator.download (/home/gabrielbanu/.nvm/versions/node/v24.14.0/lib/node_modules/@servicenow/sdk/node_modules/@servicenow/sdk-api/dist/orchestrator.js:575:27)
at process.processTicksAndRejections (node:internal/process/task_queues:104:5)
at async Orchestrator.transform0 (/home/gabrielbanu/.nvm/versions/node/v24.14.0/lib/node_modules/@servicenow/sdk/node_modules/@servicenow/sdk-api/dist/orchestrator.js:259:34)
at async Orchestrator.transform (/home/gabrielbanu/.nvm/versions/node/v24.14.0/lib/node_modules/@servicenow/sdk/node_modules/@servicenow/sdk-api/dist/orchestrator.js:291:37)
at async /home/gabrielbanu/.nvm/versions/node/v24.14.0/lib/node_modules/@servicenow/sdk/node_modules/@servicenow/sdk-cli/dist/command/transform/index.js:131:17
at async Object.handler (/home/gabrielbanu/.nvm/versions/node/v24.14.0/lib/node_modules/@servicenow/sdk/node_modules/@servicenow/sdk-cli/dist/command/transform/index.js:108:9)"

I managed to add that key using a script but this does solve the issues.

In my pdi when i check the app, i see that is present there but mark as external.

Is there a way to use this flow GitHub -> VSCode -> PDI using the SNow sdk?

Any ideas would help a lot

[Tanushree Maiti]

Hi @andreibanu 

Navigate to Application Manager

Verify If ServiceNow IDE version is installed .

If it's not installed, Get it from the ServiceNow Store ->sync the Application Manager

If it is installed, but not with latest version , Update it

If it is installed with latest version, Repair the plugin .

Retry.