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How to Dynamically Set Reference Qualifier on a GlideModal Form?

sheikhans
Tera Contributor

Hi everyone,

 

I’m currently working on a custom Service Portal implementation and I’ve hit a bit of a wall.

 

I’m trying to dynamically filter a reference field on a GlideModal form (not the regular form view) based on a value selected in a different field within the same modal. For example, once a user selects a "Department", I want the "Manager" reference field to only show users from that department.

 

I know how to use a reference qualifier on a regular form field using g_form.setReferenceQual(), but I’m not sure how (or if) this translates to a modal form in the Service Portal. Has anyone done something similar or have any suggestions?

 

Thanks in advance!

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