LabX admin fundementals
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6 hours ago
am taking the course of the
ServiceNow Administration Fundamentals LabX
and my instance finished but when i requested new simulation instance my whole work disappear
how can I get back my work to continue the course ?
NOTE: I did request extension for previous instance and finished, so my problem on the second instance
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3 hours ago
Hi @plee700p
Yes, that is expected.
Once you release the lab instance or take a new lab instance, the work from the old lab instance will not carry over to the new one. You will need to complete the work again in the new instance.
If the next steps have dependencies on the previous work, you may need to repeat those steps. Otherwise, you can skip ahead and start from where you left off.
In short, the work completed in the old lab instance will not be transferred to the new instance.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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2 hours ago - last edited 2 hours ago
Hi @plee700p
It is as expected. There is no way to restore your setup.
Whenever you complete the lab work, and will request for course related instance (New), previous one will be terminated.
Also If you do not request for other lab instance, a lab instance having specific expiry time depends on course. If you do not extend it (manual click on Extend Expiry button), it will be be expired within that time.,
e.g
Currently I am doing a course , it is showing me 3 days expiry. Once I click on Extend expiry, it is showing 9 days.
If within 9 days I am not able to complete it, it would be terminated.
Refer : KB0012234 Simulators, Instances, and Labs FAQ
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti