Read operation on table 'm2m_response_template_to_channel' from scope 'Global' was denied

hasthipooji
Tera Contributor

Read operation on table 'm2m_response_template_to_channel' from scope 'Global' was denied. The application 'Templated Snippets' must declare a Restricted Caller Access privilege. Please contact the application admin to update their access requests. what this means?Screenshot 2026-02-20 233301.png

I have created few response templates and captured in update set while moving from dev instance to test instance it is not loaded. Also I have seen on show related list of update set captured records i'm getting this error so what can be done?

 

1 REPLY 1

k_lutz
Giga Sage

hi @hasthipooji ,

 

I would suggest looking in the module "Restricted Caller Access Privileges". There is most likely an entry that was created there which has the status of "Requested". You will need to change that to "Allowed". I normally then export that XML and take to the new environment.