Report on First Respondent on a Ticket Time Wise on Task Table

[diyabansal1]

I want to create a report on First Respondent on a Ticket Time Wise on Task Table. Can you please provide the appropriate solution for this.

[Bhuvan]

@diyabansal1 

Check out of box metric 'First Call Resolution' which should fulfil your requirement,

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@diyabansal1 

Did you get a chance to review this ?

If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan