Adding Assignment group in CC of a notification

[Aasrita]

Hello All,

Can someone help me how to add an assignment group(of that change request) in cc when an email is triggering to change request approvers?

Example- Change request is assigned to 'example_group'. We need to add example_group in cc when email is triggering to change request approvers.

[Danish Bhairag2]

Hi @Aasrita ,

You can do this using email script. For eg You have your notification created on change request table. In your email body call a mail script like this ${mail_script:script_name} // provide your email script name here

Create a email script which u going to call above. In that u can write 

var gr = new GlideRecord("sys_user_grmember");
	gr.addQuery("group", current.assignment_group); // give here the group name
	gr.addEncodedQuery("user.emailISNOTEMPTY");
	gr.query();
	while(gr.next()) {
		email.addAddress("cc", gr.user.email, gr.user.getDisplayValue());
	}	

Thanks,

Danish