Hello, I have a requirement for the work notes to be auto populated instead of additional comments field when a KB article that is not "Public" is attached to an incident in SOW. This is to prevent end users from having access to KAs that are not "Pu...
My instance dev307142.service-now.com is currently showing as suspended with the message: "Please reach out to your sales contact to re-enable your instance."Can someone help me understand how to get this reactivated?
Hi, We are trying to add variables in the - 'Add Variables' section of the workflow and move them from - 'available' to 'selected', even after updating and publishing the workflow, the variables are not getting added.If someone could please help on t...
I have a custom field in idea table called "category" reference with im_category table.when an idea is created from idea portal choosing all mandatory fields. after creating idea, category is not showing in form. quick help would be really appreciat...
when user is trying to export to PDF change request it is redirecting to blank page., how to resolve this.
I want to change the above picture will anyone help me on this
Team, Please help me how can I edit or customize the Software Spend Detection Overview dashboard.u@Ankur Bawiskar @Community Alums @Sohail Khilji @Dr Atul G- LNG @Maik Skoddow
i need to get the sys_id of the uploaded attachment from onsubmit catalog client but g_form.getElement('sysparm_item_guid').value isn't work it return an error "Cannot read properties of undefined (reading 'value')"
I have a list component in a page. Now i am looking for deleting a record from the list component. for more info list component showing relationship data from cmdb_rel_ci table. how to perform delete operation ? Thanks in advance.
Hi,My query is - how can i merge 2 accounts (both with different account numbers, different emails, different login account etc.) - i need to display in both accounts all my trainings and certifications in both.I am confused on merging accounts.Pleas...
Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?Select Data Source, Schedule TransformLoad Data, Create Transform Map, Run TransformDefine Data Source, Select Transform Map, Run TransformSelect Import Se...
Hi,I have a choice type field and I want to create a breakdown from that . However I am not able to find that field when I am trying to create the breakdown source. I can see only reference fields there. So is there any restriction for choice fields?...
Hi All,We are trying to create a Flow using Microsoft AD Spoke V2 activities. In which we have a requirement to query AD using the Microsoft AD Spoke V2 activities but didn't find anything. Please let me know if anyone implemented it before.Thanks in...
Hello , I have encountered an issue with the link to the knowledge article. Despite everything else functioning properly, when I click on the link from VA , it redirects to the backend view instead of the portal view. To resolve this, I made modifica...
