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Resolved! Locked out of HIWAVE

I'm a company admin and locked out of HIWAVE from too many sign-in attempts. The other admin is not available. And, well, I can't sign into HIWAVE portal to submit a ticket I cannot find HIWAVE Support direct contact anywhere.A support article says I...

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TinaTinaG by Tera Contributor
  • 473 Views
  • 1 replies
  • 1 helpfuls

Alternative approach to Application Insights

Hi Everyone ,i got a requirement to monitor the slow queries , slow transactions , Scheduled jobs , Slow scripts , number of logged in users , active nodes data  which is running more than the threshold time then i need to send an alert to the user w...

SreeramaS by Tera Contributor
  • 415 Views
  • 3 replies
  • 0 helpfuls

Update sets

What is the first step in the process to import spreadsheet data into ServiceNow?A. Select Import SetB. Run Data ScrubberC. Define Data SourceD. Create import SetE. Set Coalesce 

radhamanchi by Tera Contributor
  • 919 Views
  • 5 replies
  • 3 helpfuls

Service Operation Workspace Vs native/Platform View

Hi, our instance upgraded to Washington with the latest patch, so we decided to use service operation workspaces instead of platform view or native view, but what we found challenging is that there are lots of differences between the default view and...

AKM1 by Tera Contributor
  • 900 Views
  • 3 replies
  • 0 helpfuls

Impact Accelerator

What type of user accounts are required to create accelerator and what are the process we follow to create accelerator? How to create an accelerator in PDI? Please provide a complete pathway to create accelerator.  

garimalande by Tera Contributor
  • 253 Views
  • 1 replies
  • 0 helpfuls

Regarding the ServiceNow Impact and Accelerators

Hello Now Support,I am a partner of Astrica LLC.I want to access the ServiceNow Impact Portal given into screenshots. I want to implement Accelerators into my Dev Instance, what will the steps for that ?Also bit confused about the Accelerators, do we...

ServiceNow Admin vs ServiceNow Developer

My organization is working with a partner to implement the ServiceNow platform  (ITSM, ITOM, and ITAM).  My team does not currently have admin or developer experience.  I just hired a Platform Architect but need to clarify the developer and admin rol...

jshipley by Giga Contributor
  • 1473 Views
  • 3 replies
  • 2 helpfuls