Assignment group changes

[vinod6]

In incident table created a on custom field. Field name is assignment group count.

I will change the assignment group. For example: assignment group change one time , it will be showing in assignment group count 1.  (or) Assignment group changes 5 or 6 or etc. Changes number will be shown in the assignment group count field . could you please help any one.

[AnveshKumar M]

Hi @vinod6 

Create a Before business rule like the one below.

Please mark my answer helpful and accept as solution if it helped you 👍✔️

[AndersBGS]

Hi @vinod6 ,

Why not just use the OOTB "reassignment count"?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders