Hello, In the Partner Portal, the NS (Now Support) roles appear to be greyed out and we’re unable to assign them to users. Is there a separate process or request that needs to be submitted in order to enable NS access for partner users? Thanks
Hi Team, We have migrated portals and catalog items from one instance to another instance. In traget instance record producer "create incident" and in portal "create incident" sys_id's are same. So that we can able to see options:- In migrated instan...
Hi, before the transition to the new platform analytics workspace, I had code that used the highcharts client-side API to extract the data of all charts displayed on a dashboard. I'm trying to adapt this code to the new dashboard UI. Does anyone kn...
We would like to have Microsoft Intune spoke in our Dev instance so we can use the OOTB actions available. This is the article we have been following: https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/integrationhub-sto...
Hi Team, Please help me with the License Matrix of Unattended Robot & Impact licenses. Is an Unattended Robot License metrix "Concurrent User", "Agent", or "Machine"Is an Impact License metrix an "Instance"?
Hi Team, Please help me with the License Matrix of Unattended Robot & Impact licenses. Is an Unattended Robot License metrix "Concurrent User", "Agent", or "Machine"Is an Impact License metrix an "Instance"?
How can I automate the conversion of an Excel file to a PDF and include a signature in the PDF document, rather than doing it manually?
Hi, looking to know the best practices when working with workflow timers. what is the advisable max time can be used in timer to wait especially for RITM workflow ? Can we set 3-6 months to wait ? is that a good practice that wont impact platform pe...
on an incident form we have the button s like follow button, update button, resolved button. Follow button is configured through an widget which is controlled by platform and update button is an ui action on global table. I need to move update button...
Hi All,I have configured Ai Search for Service Portal and Next Experience using Now learning ai path instance. Earlier it was showing result for Service portal and Next Experience later on its stopped showing result even i have terminated my instance...
"Next" button not showing in Approvals widget in Service portal for one user only. If i impersonate another user he able to see next button and navigate to other requests
HI, I was just in my PDI yesterday and tried to wake it up today, but it continues to say its Offline.
I am not able to see the debug icon enabled. Repaired the plugin still same issue
Hi, I am trying to archive- destroy/ cleanup record using the OOB functionality but when executed the rules I observed the attachment are becoming orphan and not getting deleted along with base record deletions. If anyone have experienced the similar...
I am currently facing an issue with the SNOW tool (NA region) while trying to create changes. I am unable to create a change or update any existing records, which is directly impacting my daily tasks.
