Hello,I am currently configuring the Impact environment. After syncing the data between the instance and IDI, the Outbound and Inbound statuses for the Provider connection showed unexpected values (see screenshot_1).The status "停止中" (Teishichu) trans...
Hi All, Is Knowledge role is enough for user to upload the kb article, If not can someone guide me.
There is an option in the Scan Engine properties called “Exclude Suggestion Finding.”As per the documentation , when this option is enabled, real-time messages for Suggest level findings should not be displayed.I tried it, but I believe its not worki...
ServiceNow HealthScan helps in checking how well an instance follows best practices.After HealthScan connects to an instance, it runs definitions that identify bad practices. Each bad practice affects performance, maintainability, and upgrades. When ...
Hi,Can we have exception management set up for ACT level defintions in scan engine?
Hi All,We are trying to create a Flow using Microsoft AD Spoke V2 activities. In which we have a requirement to query AD using the Microsoft AD Spoke V2 activities but didn't find anything. Please let me know if anyone implemented it before.Thanks in...
Some customers received the P3 incident "P3 - Medium | Mail Sending was Delayed By 12+ Hours" notification, while others did not.What could be the reason for this?
Hello,I'm currently trying to evaluate if it's possible to implement ServiceNow performance testing via Jmeter.My flow as of now would be to order a catalog item, a mailbox for e.g.What I would need to be answered as of now:1. Is there a way to inter...
Hi Team,How to add more fields on BIA form on workspace under form section activity steps: 1.open bcm workspace 2. Open BIA form and open anyone of the BIA record in workspace3. Go to the details tab left side it will show work notes and activities u...
Hi Team, We have added popup free text field message in portal - and now we need dropdown field with 3 options instead of free text field. How to acheive it ? Thanks,Sai
Hello, I am not able to get into HiWave account to check tickets status. It is asking me to enter registration code.
I'm a company admin and locked out of HIWAVE from too many sign-in attempts. The other admin is not available. And, well, I can't sign into HIWAVE portal to submit a ticket I cannot find HIWAVE Support direct contact anywhere.A support article says I...
Hi Team, the roles are assigned to the user but not showing as granted by group name, instead of showing empty, even though the user is a part of the group. Can you please help me with this issue? How will we get granted by with group name? Thank you...
Hello Everyone,We have noticed a few change requests are creating duplicate approvals. Once the change is moved to the Scheduled state after CAB approval, again a 2nd set of Approvals is created for the CAB team. And this is only happening for a few ...
Use CaseYou have a Location reference field on a Catalog Item or Record Producer. Requirement:If Account is selected → show only Locations related to that AccountIf Account is NOT selected → show NO locationsDo not show all locations by defaultAvoid ...