AWS Q integration with ServiceNow Knowledge articles

Ardish_77
Tera Contributor

Hi 

 

We are trying to integrate with ServiceNow to AWS Q knowledge article module.

 

AWS Q team trying to pull the knowledge articles from ServiceNow with Basic Auth and Query (workflow=published) all articles and related attachments.

 

As AWS Q is able to retrieve documents but attachments are failing and not sure how to use the data from datasource as well.

 

screenshot from AWS Q page. failed 1 is attachment.

 

Ardish_77_0-1713335127322.png

 

0 REPLIES 0