AWS Q integration with ServiceNow Knowledge articles
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04-16-2024 11:25 PM
Hi
We are trying to integrate with ServiceNow to AWS Q knowledge article module.
AWS Q team trying to pull the knowledge articles from ServiceNow with Basic Auth and Query (workflow=published) all articles and related attachments.
As AWS Q is able to retrieve documents but attachments are failing and not sure how to use the data from datasource as well.
screenshot from AWS Q page. failed 1 is attachment.
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