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Forum Posts

On incident form

on incident form, the problem description is being placed in the short description only. and is being truncated when it is over a certain size.

Manasa333 by Tera Contributor
  • 380 Views
  • 2 replies
  • 0 helpfuls

ACLs on reports

Hi,Below is my requirement to create ACLs,Create ACLs on sys_user table for Read access to all records and fieldsreport_view accessreport_create access i am confused what is the 'report_create', Does this is similar to 'report_on' in ACL.Pls help. 

shaik17 by Tera Contributor
  • 397 Views
  • 2 replies
  • 0 helpfuls

ServiceNow CSA exam

I'm planning to take the ServiceNow CSA exam in person, and I'm ready to pay the $300 exam fee. However, when I tried to pay through the webassessor link, it prompted me to enter a voucher code. I don't have a voucher code, but it seems it's required...

In scheduled jobs

if the assignment group is US client our requirement is every day, we need to send reminder once state change to "pending user acceptance" and after three reminders we need to close these tickets automatically on 4th day.

Porkodi by Tera Contributor
  • 383 Views
  • 3 replies
  • 0 helpfuls