Export data showing incorrect

[Community Alums]

Hi Team,

I am exporting Bulk records data from "u_cmdb_ci_edms_access".

But after exporting in Excel it showed the wrong data for the "ongoing cost" field and its reference field.

"ongoing cost" field values show previous values instead of current values

Below screenshot ongoing cost current values in instances 

Below screenshot show wrong values in Excel

Can you please help me, Why in some records getting pervious  values for  "ongoing cost".

Thank you

Siva

[Community Alums]

Hi @Dr Atul G- LNG 

Can you please me with this issue

Thank you,

Siva

[Dr Atul G- LNG]

Hi @Community Alums 

Looks very wired , the cost should come same as in instance. It may be due to currency conversion but not exactly.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0788372

did you try to download data in PDI and check. Also are you referring to right columns in excel sheet.

[Sohail Khilji]

Hi @Community Alums ,

This may be because of some business rule or query business rule. you will need to disable it while exporting or you need to manually update the value in excel. I hope this helps...

check if there are any  query business rule on that field. that must be causing the issues.