Hi All, There's an incident raised by the person who isn't a part of ServiceNow through channel virtual agent.Currently when we checked the logs and history it shows as "Guest" in ServiceNow because the raised person isn't a part of ServiceNow . Is t...
Hi all,Can anyone please explain the discovery module from scratch and tell the full flow and working ?
Initially we have loaded some demands to the table, and now whenever a new demand is created it is creating with same demand number, how can I mitigate this, and where can i adjust/reset demand counter?
If a ESS user already has the portal open on a browser window and then they are sent a link directly (via email/Teams) to another page on the portal, it will take them to that page.However, if the ESS user did not already have ServiceNow opened and c...
I have one catalog called analytics dashboard,for that I need to send notification for approval with dashboard names which user will provide on the catalog,for that I'm trying to write email script but not able to fetch catalog variable name called d...
How to get the latest Soc 2 type 2 and Latest Executive summary VAPT of ServiceNow
Dear expertise I have a query in updating categories value in the change form , how do you rate the difficulty involved in the process ? Please note following would be involved : 1. Mapping the old values to the updated categories value Please sta...
I am on the ServiceNow content marketing experience team and we could use your help to tell better, more meaningful stories to customers and prospects. I'd be grateful if you could share brief anecdotes or examples (2-3 sentences) of things you've be...
Hi All, I have a requirement where by selecting BPML 1 and BPML 2, BPML3 contains data then BPML 3 should become mandatory.If by selecting BPML 1 and BPML, BPML3 contains no data, then BPML3 should not be visible and not mandatoryHow to achieve this...
when open the nlu workbench page I am getting below errorAlert level: critical.Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the issue persists log an issue with Support...
I want to edit the form in catalog builder but when I tried to edit the form so those changes were not reflecting in maintain item. Its showing in catalog builder form view but not in maintain item and portal view. When I click on preview and submit ...
what is the Execution Order of Business rule, client script , ACL , Ui police, Before Business rule, After Bsuienss rule , On display Buseinss rule, data police in Servicenow.
Hi,I have a small story to tell. Please go through my story and suggest me what would be a good way to follow. I have a service catalog item XYZ which I created in DEV in sprint 1. The requirements kept on changing until the end of sprint 1 and still...
Create enhanced scheduled jobs for Warehouse for multiple jobs to be executed at the same time. Currently, only one job can be executed at a time due to a singular property. The jobs should be able to generate large amount of data and should automati...
Hi team, We are making account state = Inactive and Active = False for the below mentioned External id(Target) values which is mapped with u_customer_account(Source) records using transform script.CAN003206AN_CUST2889AN_CUST2794 Using the below t...
