How to set the priority

[Ajay Singh2]

If the Child incident has a higher priority than the Parent, the Parent incidents Priority shall update to the higher priority (impact/urgency).

How to achieve this with Business Rule.

[_Gaurav]

HI @Ajay Singh2 

As a Parent incident can have multiple child incidents you can write a BR on the incident table where the condition should be the parent is not empty.

if(current.impact == current.parent.impact && current.urgency == current.parent.urgency){

}

else{

current.parent.impact = current.impact;

current.parent.urgency = current.urgency;

}

Please hit helpful if this resolves your query
Thanks!