Metric Intelligence (Fetch Report for metric data)
How can I fetch the report for metric data from service operation workspace?
Forum Posts
Resolved! Suppose print all incident which priority 1 . How put in array please help me ?
var priority1Incidents = [];var gr = new GlideRecord('incident');gr.addQuery('priority', '1');gr.query();while (gr.next()) {var incident = {'number': gr.getValue('number'),'short_description': gr.getValue('short_description'),priority1Incidents.push(...
Inbound action is not working
Hello Guys, I have written a script in inbound action where if the subject contains " Escalation: High " and if the mail is coming from for eg."tushar.ghadage@test.com" (have changed the mail-Id) then it should create a p2 incidents. But it's creat...
Need help with Business rule
Hi All,Can someone please help me with the BR. This BR is basically creating Inc/Ritm based on the conditions given in the catalog form. The thing is after submission record is getting created but it is not showing up the request summary as it should...
Best ATF tools for servicenow
which is the Best Tool for ATF is it ATF available in ServiceNow or Selenium tool for atf.
Import set state is Loading
Hello Community, From flow designer, I am trying to attach a file to datasource using midserver and run the transform map of that data source. I created one scheduled job and I am running a schedule job from the flow designer. When ...
User is not able to view correct form(variables)
Hi Team,User is not able to view correct form(variables), The heading is showing correct for him but the form view is not correct. I have checked with his colleague Id and both were having same access and role still he is not able to view correct for...
How to create a list banner button in a table to down load in pdf the list of records.
I have created a list banner button in the problem table to down load the list of related problem to incident, the scripting part i dont know what to write..This button is similar to export pdf in list view. silmilar kind of button neeed in problem ...
View KB topic in virtual agent is not working
View KB topic in virtual agent is not working
Resolved! Submit button not visible after upgrade
Hi all, So after upgrading my instance to Washington, I couldn't see the submit button anywhere in hardware table but the UI action is still active. It is saying something like this might create a skipped record.
business rule for alerts
How to create business rule to add subscription name to alert name in short description of alert, this applies to all alerts coming into servicenow
How to update Login credentials for service now.
Hello Team, I need assistance with updating my ServiceNow login ID. Could someone please help me with this? Thanks.
I have spike story
below is description , kindly help me out how to do this From Healthscan:Replace all uses of window methods with native AngularJS services where possible.Use the following servcies rather than the window object:$document rather than window.document$...
how to select more than one fields in multiple choice type option?
how to select more than one fields in multiple choice type option?
how i will set plain text to html field ?
Kindly guide i have plain text message field trying to set in html field but facing alignment problem means table "abc" have message with:-Hi customer,I am sweet. i have doll. i have a pet dogs. regards Deb. but in table "xyz" in html field it is co...
