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color in Number field in incident table
Hello! I'm trying to change the color of the Number field to red, whenever the reopen_count > 0. I did it this way:Now it does not work: Can someone help me please?
Hide a UI action once comments are added
Hi All, I wanted to know how can we achieve below:I want to hide a button from the form (say Review button on change form) once comments are added on it.There is no state change. I cannot also no make the comments field read only.
ServiceNow Virtual Internship Program
I'm not able to understand about this. If I log in, I cannot see my assigned tab. Please help me out.
Resolved! Get Started with the Now Platform Simulator (UI16)
Is Get Started with the Now Platform Simulator (UI16) course still available on ServiceNow platform I really want to do use it because it's my of my study assignment. Please if it's available someone help me so that I can access it please
Get Started with the Now Platform Simulator (UI16).
Hello greetings.Please i really nedd your help i have failed to access the Get Started with the Now Platform Simulator (UI16). Please help me i really need this. It's part if my assignment
ServiceNow to SAP Integration
Hi Team, We would like to have ServiceNow to SAP Integration for Procurement and Sales model. Could you Please suggest bestpossible design to avoid complexities.
Requests (RITM)are getting closed, still it appears in the open queue which should be appeared
One user is getting a closed RITM first in the List view even though it appears in the open queue, which should show all recent RITM's and updated RITMs in the list view when she opens the RITM list view, including all state of RITMs like In Progress...
Amazon Connect Callback
Hi Everyone, I wanted to ask if the ServiceNow Voice Integration with Amazon Connect also supports callback functionality. If yes, is there a document to look up to ? Thanks in advance!
How to change status of RITM.
I want to change state of RITM to completed. As in SC task it is showing completed and in RITM it is in progress.
How to configure certificate based authentication in ServiceNow for Rest API
Hi Team, We have to Implement certificate based authentication in ServiceNow for Rest API. Could you please anybody help here.
Method failed: (/api/now/table/incident) with code: 401 - Invalid username/password combo
In REST Messages getting Error Method failed: (/api/now/table/incident) with code: 401 - Invalid username/password combo
Translations for dynamic fields
How to do translations(i18n) for dynamic values like state variables, context props or data from data broker? I tried with state variables, it is just displaying the key AS-IS not translating with key provided in state variable. I got to know we can ...
Business rule error for updating comments as additional comments
Hi, Below is my BR var additionalComments = current.comments.getJournalEntry(-1); var caseGR = new GlideRecord('sn_customerservice_case'); caseGR.addQuery('sys_id', current.case); caseGR.query(); if (caseGR.next()) { // Add comme...
Document not helping
Subflow for updating incident in servicenow on updating the issue in Jira1. Go to Flow Designer in servicenow2. Open the “Process Jira Webhooks” OOTB subflow.3. Click on three dots on the top right corner to open flow actions menu and click oncopy su...