Image uploaded is changed

Eric Park
Tera Contributor

AS-IS 

EricPark_0-1706163226993.png

TO-BE

EricPark_1-1706163253036.png

 

Before today, images are showing like first image directly.

but now we have to click to see image.

Has anyone experienced a similar phenomenon?

 

This phenomenon is appeared on Prod instance only, not on dev and test.

1 REPLY 1

Anil Lande
Kilo Patron

Hi,

You can check the content type of these images in sys_attachment table. Check below thread as well

 

https://www.servicenow.com/community/itsm-forum/display-image-file-name-for-attachment-in-activity-l...

 

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande