Hi AllCan anyone help me with the requirement when we have created a case and created one incident how to make case as parent to this incident,and custom field in incident is mandatory when incident moved to Resolve/ CloseCase can not be closed until...
Hi Team,I need below help to change iconsAgent Assist, screen currently defaults Knowledge Results icon on top. Change the order of the icons so Templates are on top in above screenshot- this is only when Helpdesk type = connectivity helpdesk
How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application's data tables?A. You must create Access Controls to prevent all other application scopes from creating con...
Hi all,How you can add bulk entry points manually in service mapping for bulk (multiple)CI . and I want add multiple CI in one manually Add entry point request you please share your suggestions .
I have a requirement of to hide Request/Order button on portal for the particular catalog item based on the condition of the variable. For that the requirement is that without touching the widget of the form, need to do the things...I have tried writ...
Hi , Since yesterday, I've been encountering an issue when trying to reply to questions on ServiceNow community. The "I'm not a robot" checkbox appears, and even after it validates with a green checkmark, I'm still unable to submit my reply. Addition...
How do I solve this? I'm trying to train my model but have not been able to connect with NLU Service.@Servicenow#NLU#virtualAgen
When searching through tasks in service now, I can enter an asterisk to indicate that my search results must include specific numbers. Is there something I can use in my inline search criteria that will indicate that I want specific information to be...
Hi All, I have created New SLA Definition for Incidents with some changes and i need to disable the OLD SLA Definition. The Existing Tickets with attached sla should not be Impacted. I have two idea on Rollout.1.) Repair SLA aftter deploying New SLA...
Hello,I'm experiencing a problem with the portal's home page. Using the Tab key, I am unable to scroll to the various widgets present on the form and page components.Several widgets are present, but when tested in the browser using Tab key navigation...
Hello Everyone, We are using Multi-Row variable sets for one of our requirements while building the catalog item. When an 'admin' user loads multiple entries through the 'Add' button functionality, the entries are getting added and the flow is workin...
difference between temp location table and cmn location table?
Hi Guys, I have a requirement regarding the creation of incident If the email is from " test@test.com" and if the email contains the subject like " Escalation: High”OR subject is like " if the email contains the subject like " XYZ = Critical”OR subj...
Hi Team,How to get all location.market/area in single request in graphQL.How to write query in graphQL,area is parent of market and market is parent of location how this will achive.
Hi Guys, I have requirement related to the integration with Gitlab actually to be honest I am totally new to these subject.can anyone please guide me on how should I proceed as a beginner. thanks for your help!!
