Resolved! Attachment record
Forum Posts
Resolved! how to remove popup when moving state to asses in problem form
Hi Team, how to remove popup when moving state to asses in problem form. we don't want Assigned to mandatory when moving state to Assess. Just want to move the state to assess
How to add 2 business days in workflow timer activity
How to add 2 business days in workflow timer activity
Update or delete event from scoped application
if(current.operation() == 'update'){I couldn't able to read sysevent table from scoped application eventhough i gave application cross scope privilidge and application access is read.// change the state of the previous eventsvar grSysEvent = new Glid...
how to make the audit trail as true for a field in ServiceNow
how to make the audit trail as true for a field in ServiceNow
Resolved! Among all 4 what are the correct options ??
Which of the following features are available to Global applications? Delegated DevelopmentAutomated Test FrameworkSource ControlFlow Designer
CAD Quiz
Which one of the following is part of the client-side scripting API?A. workflow.scratchpadB. GlideUser object (g_user) C. current and previous objectsD. GlideSystem object (gs)
How to create Incident and make case as its parent
Hi AllCan anyone help me with the requirement when we have created a case and created one incident how to make case as parent to this incident,and custom field in incident is mandatory when incident moved to Resolve/ CloseCase can not be closed until...
Agent workspace rearrange icons change based on condition
Hi Team,I need below help to change iconsAgent Assist, screen currently defaults Knowledge Results icon on top. Change the order of the icons so Templates are on top in above screenshot- this is only when Helpdesk type = connectivity helpdesk
How to create service maps manually add entry point in service mapping for Bulk (multiple)CI
Hi all,How you can add bulk entry points manually in service mapping for bulk (multiple)CI . and I want add multiple CI in one manually Add entry point request you please share your suggestions .
Resolved! Hide Request/Order button on portal without changing script on widget
I have a requirement of to hide Request/Order button on portal for the particular catalog item based on the condition of the variable. For that the requirement is that without touching the widget of the form, need to do the things...I have tried writ...
Unable to Reply to Questions - "Unexpected Error" Message
Hi , Since yesterday, I've been encountering an issue when trying to reply to questions on ServiceNow community. The "I'm not a robot" checkbox appears, and even after it validates with a green checkmark, I'm still unable to submit my reply. Addition...
Some features may not be available because the connection to NLU Service is not available. Please tr
How do I solve this? I'm trying to train my model but have not been able to connect with NLU Service.@Servicenow_1#NLU#virtualAgen
Resolved! What to enter to indicate I want my search of task number to end in specific numbers
When searching through tasks in service now, I can enter an asterisk to indicate that my search results must include specific numbers. Is there something I can use in my inline search criteria that will indicate that I want specific information to be...
SLA Implementation
Hi All, I have created New SLA Definition for Incidents with some changes and i need to disable the OLD SLA Definition. The Existing Tickets with attached sla should not be Impacted. I have two idea on Rollout.1.) Repair SLA aftter deploying New SLA...