Importing html page as Knowledge article in servicenow

[Community Alums]

Hi All, 

We want to import html pages as knowledge article in Servicenow. As of now i am doing that via transform map by giving the html content in to Article body.

But importing 5000 html pages is getting difficult to maintain the html content of page in excel sheet to import. Does any one has better suggestion to accomplish this.

[Mark Manders]

You could try easy import (https://www.servicenow.com/community/knowledge-management-articles/options-for-importing-external-ar...) but with that many, I don't think it will help.

ServiceNow just isn't capable of doing this OOB. There is some mentioning on the community of third party solutions, but I haven't used any of them, so not sure which will work and which will end up with you having an even bigger mess.