List all records in 1 notification when owner owns two or more KB that are expiring

[Jeck Manalo]

How can I achieve to have 1 notification only if user owns 2 or more KB ?

As I know in below flow condition it will get each item and send a notification to owner. What I want to achieve is that if owner have 2 or more KB he/she just have 1 notification only and on the body of the email it will display all KB number he/she owns.

Here is sample body:

[Tahir Ahmed]

here are some steps that may help you resolve your issue:

1.  create an event event All > System Policy > Events > Registry
2. create an email notification make send when to "event in fired" then select the event created in the above step
3. now create an email script that queries the KBs and lists them and attach this email to your email notification

4. in your flow add a script section and add a condition if a user is the owner of more than 1 KB then trigger the event.

when the event is fired then it will generate an email notification, in that email, the email script will populate the of KBs.

[Jeck Manalo]

Hi Tahir,

Can you show how it works ? I tried using flow designer to use schedule job.
I list all KB in notif but my issue is that all inactive KB is listed eventhough the Owner of different so it must be separated and just filter the KB that same owner.

Here is sample notif

[Jeck Manalo]

Wondering how to work it using flow designer to trigger 1 notif for the owner if author owns multiple KB.