our requirement is every day, we need to send reminder once state change to "pending user acceptance

[Porkodi]

when assignment group is US group. our requirement is every day, we need to send reminder once state change to pending user acceptance and after three reminders we need to close these tickets automatically on 4th day.

[Mark Manders]

Create a flow. Trigger it on state change to pending user and put in a wait. Then use the send notification action if state is still the same, another wait..... etc. After 4 and the state is still the same, close it. All in one flow.

[Porkodi]

Please suggest me in by s=using scheduled jobs.

[Mark Manders]

Why? Why do you want to do it the hard way? How are you going to keep track of how many times it has been send? 

[Sanjeev Kumar1]

Hi,

 you can use a scheduled job but for counting for 4 time reminders you need to create a remainder count field on the task table after each reminder you need to increment it. once it's 4 just close the task.

Thanks,

Sanjeev Kumar