Regarding PDI

Swathi KS
Tera Contributor

Hello Everyone,

I'm not able to access my PDI Instance because the instance got inactive, so now it is asking me to create new PDI instance, is their any way that i can activate my instance.

 

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @Swathi KS  ,

 

if your PDI has been reclaimed due to inactivity, then you’re out of options. It’s not possible to request a PDI back if it has been reclaimed to the pool.

 

your only option is to request a fresh installation and start from scratch unless you have a backup in place.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @Swathi KS  ,

 

if your PDI has been reclaimed due to inactivity, then you’re out of options. It’s not possible to request a PDI back if it has been reclaimed to the pool.

 

your only option is to request a fresh installation and start from scratch unless you have a backup in place.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/